Refund Policy
At Projectitude, we strive to provide high-quality educational guidance and support services. This Refund Policy explains the circumstances under which refunds may be issued.
1. Eligibility for Refund
Refunds may be considered only in cases where Projectitude is unable to deliver the agreed service due to reasons solely attributable to us. The decision to approve a refund rests entirely with Projectitude.
Refunds are not applicable once the service has been delivered or substantially initiated, unless otherwise agreed in writing.
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
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Change of mind after the service has started
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Delays caused due to late or incomplete information from the user
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Dissatisfaction based on academic results, grades, or outcomes
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Misuse or unethical use of the guidance provided
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Failure to follow institutional or academic integrity policies
3. Refund Process
If a refund is approved, the amount will be processed within 7 to 14 working days from the date of confirmation. The responsibility and onus of processing the refund lies with Projectitude.
Refunds will be issued through the original mode of payment wherever possible. Any transaction or processing charges levied by payment providers may be deducted from the refunded amount.
4. Partial Refunds
In cases where part of the service has already been delivered, Projectitude reserves the right to issue a partial refund based on the work completed.
5. Cancellation Requests
All cancellation and refund requests must be submitted in writing via email. Requests will be reviewed and responded to within a reasonable timeframe.
6. Policy Changes
Projectitude reserves the right to modify or update this Refund Policy at any time without prior notice. Changes will be effective immediately upon being published on the website.
7. Contact Information
For refund-related queries, please contact us at:
Phone: +91 8306958258
Email: info@projectitude.com
Address: Plot No. G-13 Murbba No.22, Ambika Avenue, Padampur, Sri Ganganagar, Rajasthan, 335041